Frequently Asked Questions

Overhead view of guests playing blackjack at a Golden Mesa Casino table with chips, cards and dealer on the casino floor.

Frequently Asked Questions

Find quick answers about Golden Mesa Casino & Hotel, including gaming, hotel stays, promotions, Players Club and more.

General FAQs

Is Golden Mesa Casino & Hotel open 24/7?

Yes! Golden Mesa Casino & Hotel is open 24/7, so you can play and stay whenever you’re ready.

The Cimarron Ridge Restaurant is open 8AM – 10PM on Sunday – Thursday and 8AM – 11PM on Friday and Saturday.

Where is Golden Mesa Casino & Hotel located?

Golden Mesa Casino & Hotel is located in Guymon, Oklahoma, in the heart of the Oklahoma Panhandle.

Our address is:
2469 Mile 28 Road,
Guymon, OK 73942

Nearby cities include:
Amarillo, TX: 2 hours away
Liberal, KS: 1 hour away
Dumas, TX: 1 hour away
Woodward, OK: 2 hours away

How do I receive my win/loss statement for tax purposes from Golden Mesa Casino?

You can visit the Players Club desk near the casino entrance to receive your win/loss statement for this year.

Live out of town or need more information? Please email accounting@goldenmesacasino.net to receive your win/loss statement. If you have questions, fill out the form on our contact page, and we will connect with you.

How can I apply for a job at Golden Mesa Casino & Hotel?

You can apply for a job at Golden Mesa Casino & Hotel by visiting our Careers & Jobs page and viewing the current listings. Find a role that fits, then follow the instructions in the listing to apply.

Are pets allowed at Golden Mesa Casino & Hotel?

With the exception of service dogs to aid persons with disabilities, pets are not allowed at Golden Mesa Casino & Hotel.

Hotel & RV Park FAQs

What time is check-in and check-out at Golden Mesa Hotel?

Check-in at Golden Mesa Hotel starts at 3PM and check-out is at 11AM.

What room and suite types are available at the Golden Mesa Hotel?

Golden Mesa Hotel has a variety of room and suite types for a relaxing stay with quick access to the casino floor.

Rooms
Double Queen
Standard King
King Deluxe

Suites
Junior King Suite
King Suite

Accessible guestroom (AG) options are available for Double Queen, Standard King and King Suite, with an accessible tub or accessible roll-in shower.

For questions about connecting rooms, ADA Accessible Guestrooms and hearing impaired room options, please call our front desk at (580) 754-2777, Option 1.

Is there a hotel deposit when you stay at Golden Mesa Hotel?

Yes. A $75 incidentals deposit is required at check-in. This is a temporary card hold that is released after check-out. The time it takes to return to your account may vary based on your bank or card provider.

How often is housekeeping provided?

Full housekeeping service is provided every third night of your stay. For fresh towels, extra items or additional housekeeping, please contact the front desk.

Does Golden Mesa have an RV Park?

Yes! Golden Mesa has an RV Park with 45 RV slots and standard hook-ups, including 24 back-in spaces and 21 pull-through spaces. The RV Park also includes picnic tables, a dog park, on-site laundry and indoor showers and bathrooms, so you can stay close to the casino with the comforts you need.

Is the Golden Mesa RV Park close to the casino?

Yes. The RV Park is directly connected to the main parking lot, so you can keep close to the games, dining and other Golden Mesa amenities during your stay.

Casino FAQs

What electronic games & table games does Golden Mesa Casino have?

Golden Mesa has more than 1,100 electronic games, including slots, Electronic Roulette and player favorites like Polar High Roller, Hot Red Ruby, Lucky Ducky and more. You can also play Blackjack and Ultimate Texas Hold ’Em at the tables, with Craps available by demand.

For higher-stakes play, Golden Mesa has two separate high limit areas. One includes three tables for Blackjack or Ultimate Texas Hold ’Em plus slots, while the other features even more slots totaling 96 electronic games across both areas.

How old do you have to be to gamble in the casino?

You must be 18 or older to enter the casino floor and gamble at Golden Mesa. However, guests of any age can stay at the hotel or eat at Cimarron Ridge Restaurant.

How do I get on the mailing list for special casino offers and promotions?

Visit the Join Our Mailing List page to share your email and subscribe. Once you’re signed up, you’ll receive future updates about special offers, promotions and events at Golden Mesa.

Players Club FAQs

Is the Golden Mesa Players Club free to join?

Yes! The Golden Mesa Players Club is free to join. When you sign up, you’ll also get $10 in Free Play.

What are the benefits of a Golden Mesa Players Club card?

A Golden Mesa Players Club card gives you more ways to win every time you play. You can earn points toward rewards and get entered into hot seat promotions while you’re on the gaming floor.

How do I sign up for a Golden Mesa Players Club card?

Visit our clerks at the Players Club desk near the casino entrance to sign up for your free card. You’ll need to provide a current, valid form of identification.

What forms of ID can I use to sign up?

To sign up for a Golden Mesa Players Club card, you can provide one of the following current and valid forms of identification:

Driver’s License
State Issued ID
Military ID
Tribal ID
Passport
Coast Guard Card
Concealed Weapons License
Residence Card
Green Card
Re-Entry Permit
Certification of Naturalization

What information do I need to provide when I sign up?

We’ll ask for your current address, a four-digit PIN number of your choosing and your email address. Your home address helps you receive exclusive mailed benefits, your PIN gives you access to downloadable incentives and your email helps us send you promotions and specials.